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Privacy Policy

A legal disclaimer

Effective Date: 01/01/2026
Business Name: LIFE Memorial Care
Email: lifememorialcare@gmail.com
Phone: 07539581441
Website: lifememorialcare.co.uk

1. Who We Are

LIFE Memorial Care (“we”, “us”, “our”) provides professional grave cleaning, memorial maintenance, and remembrance services across the United Kingdom.

We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following personal data:

Information You Provide Directly:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Cemetery location and grave details

  • Special instructions for memorial care

  • Payment details (processed securely via third-party providers)

Information Collected Automatically:

  • IP address

  • Browser type and version

  • Website usage data (via cookies)

3. How We Use Your Information

We use your information to:

  • Provide grave cleaning and memorial care services

  • Confirm bookings and manage appointments

  • Send photo updates and service reports

  • Process payments

  • Respond to enquiries

  • Improve our website and services

  • Comply with legal obligations

We only use your data when we have a lawful basis to do so, including:

  • Contractual necessity

  • Legal obligation

  • Legitimate business interest

  • Your consent

4. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Payment processing providers

  • Website hosting providers

  • Professional advisers (accountants or legal advisers if required)

  • Authorities where legally required

All third parties are required to respect the security of your data.

5. Payment Security

Payments are processed securely via trusted third-party payment providers. We do not store full credit or debit card details on our servers.

6. Data Retention

We only keep your personal data for as long as necessary to:

  • Provide services

  • Meet legal or tax obligations

  • Resolve disputes

After this period, your data will be securely deleted.

7. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://ico.org.uk

8. Cookies

Our website may use cookies to improve user experience and analyse traffic.

You can control cookies through your browser settings.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access

  • Accidental loss

  • Disclosure or misuse

However, no online system is completely secure.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

LIFE Memorial Care
Email: lifememorialcare@gmail.com
Phone: 07539581441

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